Delivery
Shipping & delivery
Free standard shipping on Australian orders over $150.00. Every order ships with tracking.
Standard (Australia)
[Editable placeholder] Tracked standard delivery, typically [3-7] business days after dispatch.
Express (Australia)
[Editable placeholder] Tracked express delivery, typically [1-3] business days after dispatch.
International
[Editable placeholder] Available to selected destinations on request. Duties and taxes are the buyer's responsibility.
Processing times
[Editable placeholder] Orders placed on business days are packed within [X] business days. Orders placed on weekends or public holidays are processed the next business day.
Packaging standards
Sealed boxes are wrapped and braced inside rigid cartons with void fill so corners and shrink wrap survive the trip. Fragile items are double boxed where needed.
Tracking
You'll receive a tracking link by email once your parcel is dispatched. If tracking hasn't updated for several business days, get in touch and we'll chase it.
Damaged in transit
Contact us with photos of the outer carton and the product. See our refund policy for how replacements and refunds are handled.